TC-9 Watches TC-9 Watches. Bespoke Watchmakers.

Postage

All parcels are sent via Royal Mail Parcels.  You will receive a tracking number that allows you to track the parcel online.     Typical postage times are 1 day to UK, 5 days to EU and 7 days to rest of world.    

We offer a 14 day returns policy on any UK online sales.   

Orders outside of the UK can be returned within 3 days. We charge a 15% restocking fee for items returned from outside the UK.  There are no exceptions to this. 

You will be deemed to have received the item from the moment it is signed for at your residence.  

You must contact us at admin@tc-9watches.com to start a return - do not return a watch without contacting us

We do not refund original postage costs or your return postage costs.   You must arrange for the watch to be returned unworn in all its original packing.   We will not refund a watch that has been worn.

On receipt of your watch please inspect it fully before wearing it   If you are unhappy with it please contact us within 3 days of receipt.  Do not wear the watch if you are not totally satisfied with its condition on arrival.     

We do not share any proprietary information about the design and manufacture of our watches.   Requests for this information will not be responded to.